皇家山酒店 (Royal Hills Resort & Spa)

cleaning not good. hot water issue no clothes hanger when we stay electricity issue room sarvice not good

everything was fine but the food i ordered was veg n they served me veg mixed in non veg n thats not pardonable

Worst ever experience. Washroom not at all clean. Bucket and Wash tub in yellow colour. No shower gel or soap. No locks in the washroom. Main door also lock very poor. Ac not in proper working condition. We paid almost 10k for 3 nights which I feel was worth paying only 1k for 3 nights. No Room cleaning done in the 2 days. No lift. Tv not in working condition. Request all to please boycott this Hotel. it's just a name given as "ROYAL".

The location and facilities are good. And, reception desk executive is polite and supportive.

The room was spacious, very clean, and made for a comfortable and relaxing experience. Would definitely recommend.

Location was very good near to Mapro garden. Pool was clean better for family as well all was good staff is good they have no own kitchen tieup with nearest hotel...food was good

The Location is Good Just 2km away from Mapro Garden has Very good veg Restaurants near by the Hotel even the hotel Staff are Good and Polite.. Also The Surprise was the Camp Fire Is Charged 300rs for Wood Which was little Disappointing but at the summer season it was okay without camp fire ... a Perfect Budget Stay with Swimming pool & Camp fire .

All amenities were good. A good stay i can mention. Security wise, parking, and cleanness, everything was good

Disappointing Experience with Check-In Royal Hills Resort & Spa Tue, 31 Dec - Wed, 01 Jan • 3 Room • 5 Adult (Booked on 04 Dec, 2024) I had a reservation at this hotel Royal hills resort, but I was denied check-in upon arrival by the manager named Shankar parmeshwar sakunde. Despite providing all necessary documents and proof of my booking, the staff claimed "the room wasn’t available due to management conflict issues" What made the experience worse was the lack of empathy from the staff. They were dismissive, rude and no alternatives or solutions were offered. I had to "find another hotel late at night which wasn't easy at 31st Dec night". I’ve stayed at many hotels, and this was the first time I faced such poor treatment. I hope management addresses these issues to improve their service. Until then, I wouldn’t recommend this place. There is nothing Royal in this hotel, the worst hotel I have ever experienced.

Good and comfortable stay. The rooms are good, neat and clean. If you contact the hotel directly, you can get a better price for booking.